Significant improvements in RiverLink customer response times

C2 works with RiverLink, the all-electronic tolling system for the three tolled Ohio River Bridges. RiverLink is continuing to work to improve the customer experience. Numerous improvements have been made, including hiring dozens of additional customer service representatives.

Efforts are paying off, with big improvements seen. Read more about those improvements in this recent WDRB report. RiverLink is committed to delivering the help customers need in a timely fashion.

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A group of communications professionals seated around a table in a meeting room, looking down at each others' laptop screens and collaborating on work.

Your CEO needs communications support, too

The air might seem a little different in those corner offices with sweeping views, detailed artwork and the subtle touches that mark a high level of achievement. Despite the trappings, CEOs are people with strengths and weaknesses like everyone else.

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Person standing at a presentation booth with a poster, interacting with attendees at a public engagement event.

Public Engagement: 5 Reasons to Get Everyone Involved

Public relations, at its core, thrives on building relationships and fostering connections with various stakeholders. Securing active public engagement can make or break a project and set the positive tone for future public opinion. While stakeholder outreach and public engagement

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